Terms of service

How can I contact BloomFit?

You can reach our customer support team at:
📧 info@bloomfitstore.com

We aim to respond to all inquiries within 24 business hours.

Do you ship worldwide?

Yes. We offer tracked international shipping to most countries worldwide.

Where do you ship from?

We ship directly from our trusted international fulfillment partners, using reliable carriers to ensure safe and efficient delivery.

When will my order be processed?

Orders are processed Monday–Friday within 1–2 business days.
During holidays or peak periods, processing times may be slightly longer.

How long does delivery take?

📦 Processing: 1–2 business days
📩 Delivery: 6–10 business days (tracked shipping)

Delivery times are estimates and may vary due to customs processing or local carrier delays.

Duties & Taxes

All orders are shipped with tracked delivery and, where possible, Delivered Duty Paid (DDP).

This means all applicable taxes and import duties are included in the purchase price, and you should not be charged additional fees upon delivery.

If you experience any unexpected customs charges, please contact us and we will assist you.

Can I change or cancel my order?

You may request a change or cancellation within 12 hours of placing your order.

After this period, the order may already be in processing and cannot be modified.
Once delivered, refunds and returns are handled in accordance with our Return & Refund Policy.

What if I don’t receive my order?

If your order has not arrived within 30 days from the shipping date, please contact us.

We will investigate the issue and, if the order is confirmed as lost, provide a replacement or refund in accordance with our policy.

Returns

Returns are handled in accordance with our Return & Refund Policy.

We offer a 30-day money-back guarantee, which applies even if the product has been used, provided the refund request is made within 30 days of delivery.

All return or refund requests must be submitted and approved before any return is initiated.

For return inquiries, please contact:
📧 info@bloomfitstore.com

Refunds

Approved refunds will be issued to the original payment method:

💳 Credit/Debit Card: 7–10 business days
💰 PayPal: usually processed faster

Processing times may vary depending on your payment provider.