FAQs

FAQ – BloomFit

How can I contact BloomFit?
You can always reach us at info@bloomfitstore.com — our support team is happy to help.

Do you ship worldwide?
Yes — we proudly ship worldwide with free tracked international delivery.

How long will delivery take?
Orders are processed within 1–2 business days and typically arrive within 6–10 business days, depending on your location. Every order includes tracking.

Can I change or cancel my order?
We process orders quickly. Requests to change or cancel must be made within 12 hours of ordering. After that, changes can't be guaranteed — but you can return your order for a full refund once received.

What payment methods do you accept?
All major credit cards (Visa, Mastercard, American Express) and PayPal, plus popular options like Apple Pay, Google Pay, Shop Pay and Klarna where available.

When will my order be processed?
Orders are processed Monday to Friday. Please allow 1–2 business days for processing. We don't ship on weekends or public holidays.

How long will it take to receive my order?
📦 Processing → 1–2 business days
📩 Delivery → 6–10 business days (tracked shipping included)

Do you offer a guarantee?
Yes — every BloomFit order is covered by a 30-day money-back guarantee. If you don't love it, contact us within 30 days for a full refund.

What if I don't receive my order?
If your order doesn't arrive within 30 days of shipping, you're entitled to a full refund.

Will I be charged customs and taxes?
Prices include VAT where applicable. Import duties or additional charges may apply depending on your country's regulations and are the customer's responsibility. We're not responsible for customs delays — for details, please contact your local customs office.

How do I return an item?
Please contact us at info@bloomfitstore.com to start a return.

What if the item(s) I received are defective, incorrect or damaged?
Please contact us with:

  • Your order number
  • Photos of the item(s)
  • A short description of the issue

We'll resolve the matter as quickly as possible.

When will I receive my refund?
Refunds are issued to your original payment method:

  • Credit/debit card → within 7–10 business days after we receive the return or confirm cancellation.
  • PayPal → usually faster, but may still take a few business days to appear.

If you haven't received your refund, please check with your bank or card provider, as posting times may vary.