Refund policy

Return & Refund Policy

We offer a 30-day money-back guarantee, which means you have 30 days from the date you receive your order to request a refund.

Returns Eligibility

We want you to feel confident trying BloomFit™ products.
Therefore, our 30-day money-back guarantee applies even if the product has been used.

To be eligible for a return or refund request:

  • The request must be made within 30 days of delivery

  • Proof of purchase is required

Please note that we may ask for additional information to help us process your request fairly.

To request a return or refund, please contact us at info@bloomfitstore.com.
Returns sent without prior approval will not be accepted.

Damaged or Faulty Items

Please inspect your order upon delivery.
If your item arrives faulty, damaged, or incorrect, contact us immediately at info@bloomfitstore.com so we can review the issue.

If approved, we will offer a replacement or a full refund, in accordance with applicable consumer law.

Non-Returnable Items

The following items are not eligible for return or refund:

  • Gift cards

  • Items returned outside the 30-day guarantee period

If you are unsure whether your item is eligible, please contact us before submitting a request.

Exchanges

We do not offer direct exchanges.
If your refund request is approved, you may place a new order separately.

European Union – 14-Day Right of Withdrawal

If your order is shipped to a country within the European Union, you have the right to withdraw from your purchase within 14 days of delivery, without providing a reason.

This right exists in addition to our 30-day money-back guarantee.

Refunds

We do not offer refunds for digital products once they have been delivered or accessed.

Once your refund request is approved, the refund will be issued to your original payment method within 10 business days.

Please note that processing times may vary depending on your bank or payment provider.

If more than 15 business days have passed since your refund was approved, please contact us at info@bloomfitstore.com